This troubleshooter will detect and fix some common issues with Microsoft account. I would suggest you to run Microsoft account troubleshooter and check if it helps.
At the bottom of the page, select I don’t have this person’s sign-in information, and at the bottom of the next page, select Add a user without a Microsoft account. 
Select the Start button, then select Settings > Accounts > Other people > Add someone else to this PC. Enter a user name, password, password hint, and then select Next. 
Select the Start button, then select Settings > Accounts > Family & other people > Add someone else to this PC. 
On Windows 10 Home and Windows 10 Professional editions:.
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